Terms and Conditions for OpenBox Products on eshopi.com
Welcome to eshopi.com! We are delighted to offer you a wide range of products, including OpenBox items. Before making a purchase, please take a moment to review our terms and conditions to ensure a seamless shopping experience.
- OpenBox Product Definition:
- OpenBox products are items that have been returned by customers on amazon/flipkart marketplace or were used as display units. These products may have been sealed opened but Never used or connected once, All Products are thoroughly inspected and certified to be in excellent working condition.
- Product Descriptions:
- We strive to provide accurate and detailed information about our OpenBox products. However, there may be slight variations in the product’s appearance (maight vary from professional shooted product’s picture), color(available for specific products )or packaging compared to a brand-new item.
- Availability:
- OpenBox products are subject to availability, and we cannot guarantee that a specific item will be in stock at all times. We recommend checking the product’s availability before placing an order in case gets out of stock during order your money will be credited back to your account withing 5-7 business days .
- Pricing:
- Prices for OpenBox products are discounted from the original retail price. These discounts reflect the item’s condition and the potential absence of original packaging. Prices are subject to change without prior notice.
- Warranty: disclaimer of warranties, limitation of liability
- A.We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
B.We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
C.You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
D.You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind due to openbox category, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. adot lifestyle /eshopi do not provide any sort of warranty or guarranty directly or inderectlry on any product bought from its online platform. warranty is subject to brand’s warranty policy for openbox/returned/renewed products.
E.In no case shall Adot Lifestyle ( Eshopi.com), our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
- 1 : Returns, Exchanges & Refund:
- 2 : Our standard return, refund and exchange policy applies to OpenBox products as per the mention points if The Products/goods are physically damaged,The product is not working, You have been delivered or some different product from what you have ordered (Please note:in term of “Differnt Product”Product Color is not included in this due to openbox category) ..you may return it within same day or within 2 working days from the date of delivery and time as per the specified return period. Please check our Return Policy Page for more details. Refund Process: Our Team will update you once we recieve and inspect the returned item, and let you know if the refund was approved or not. |6.3 : For Partial COD orders, – Customer can cancel the order within 12 Hours from the date of purchase and time for the refund of PAID amount or COD Token amount. incase of Late cancellation beyond 12 Hours customer will have to bear the cost of Payment Gateway Fee of Minimum Rs.500 or 2.5% of the paid amount (whichever is higher). Once the order is shipped and customer refused to accept for any reason then the customer has to bear the cost of Shipping charges+RTO Charges +Seller precurement+ payment gateway fee charges of Rs. 500 or 15% of the total product value(whichever is higher)
- Packaging:
- OpenBox products may not include the original packaging(99.9% products come with origional box/packging).However, we ensure that all items are securely packaged to prevent damage during transit.
- Quality Assurance:
- Our team conducts rigorous testing to ensure that OpenBox products meet our quality standards. Any cosmetic imperfections will be clearly mentioned in the product description.
- Shipping:
- Standard shipping rates may apply to OpenBox products. Delivery times may vary, and expedited shipping options may be available for an additional fee. For Undelivered Or Returned product, Shipping charges may occur or will be adjusted in COD token amt.
- Customer Support:
- If you have any questions or concerns regarding OpenBox products, our customer support team is here to assist you. Contact us through the provided channels for prompt assistance.
11. Law and jurisdiction
All Mentioned terms and conditions will be governed by and will be followed in accordance with GOVERNING LAW of Noida( Utter Pradesh) , and any disputes/grivances related to these terms and conditions will be subject to the non- exclusive jurisdiction of the courts of JURISDICTION .
Company/brand/online entity Shall Not pay any charges for Legal Notices/Legal Fee or any other charges sent on behalf of any client/customer. in case of any Query, Dispute or grivances , please write to us for mutual conclusion on any dispute – support@eshopi.com
By shopping with eshopi.com and purchasing OpenBox products, you agree to abide by these terms and conditions. We appreciate your trust in us and look forward to serving you with high-quality products and exceptional customer service.
Happy shopping!
